TERMS & CONDITIONS
Legally Binding Version
Effective Date: 17th October, 2025
Version: 1.2
These Terms of Service constitute an 'electronic record' within the meaning of the applicable law (including the Information Technology Act, 2000) and is generated by a computer system and does not require any physical or digital signatures.
Section 1: General Terms & Conditions
This section outlines the foundation of Raha Technologies' Student Rulebook and establishes the guiding principles for using our services.
1.1 Introduction & Purpose of the Rulebook
1.1.1 Purpose of the Rulebook
The Raha Technologies Student Rulebook is designed to:
  • Set clear guidelines & expectations for students
  • Ensure a safe, fair, and professional learning environment
  • Define the rights & responsibilities of students, instructors, and administrators
  • Explain how Raha Technologies Services work and what users can expect
  • Outline the consequences of non-compliance with policies
1.1.2 Agreement to the Rules
By registering, enroling, or accessing Raha Technologies' platform, students and users agree to abide by this Rulebook and the Terms of Service (ToS). If a user does not agree with these rules, they should not use Raha Technologies services.
1.1.3 Continuous Updates to the Rulebook
Raha Technologies reserves the right to update, modify, or revise this Rulebook at any time. Changes will be communicated through:
  • Email Notifications
  • Website Announcements
  • Social Media Updates
1.2 Scope & Applicability
Who Must Follow These Rules
1
Students & Learners
Enroled in any course, workshop, or program
2
Instructors, Mentors & Teaching Assistants (TAs)
Teaching and supporting students
3
Administrative Staff & Platform Moderators
Managing platform operations
4
Third-Party Partners
Involved in training, marketing, or recruitment
5
Visitors & Guests
Accessing free resources, demos, or trials
1.2.2 Global & Local Compliance
Raha Technologies operates online and globally. All users must comply with:
  • Local laws governing education, privacy, and consumer protection
  • Raha Technologies' own internal policies and best practices
Users accessing Raha Technologies services from outside India are still bound by this Rulebook, along with the laws applicable in their respective regions.
1.3 Raha Technologies Services & Platform Usage
1.3.1 Services Provided by Raha Technologies
Raha Technologies offers a variety of educational & career-focused services, including:
  • Specialized Training & Workshops: Industry Certification Programs
  • E-Learning Platform & Digital Content: Live & Recorded Video Sessions, Quizzes, Assignments & Coding Challenges, Learning Resources (PDFs, Notes, Case Studies)
  • Instructor & Mentorship Services: Live Q&A Sessions & Career Guidance, 1-on-1 Mentorship (For Premium Programs)
  • Competitions & Certification Exams: Hackathons, Code Challenges & Contests, Proctored Assessments & Final Projects
  • Career Support & Placement Assistance: Resume Reviews & LinkedIn Optimization, Internship & Job Referral Programs
1.3.2 Acceptable & Unacceptable Use
✅ Acceptable Use (What You CAN Do)
  • Access courses using your own registered account
  • Complete assignments without plagiarism
  • Participate in student discussions respectfully
  • Follow Raha Technologies' branding & copyright policies
  • Use course material only for personal learning (not commercial purposes)
❌ Unacceptable Use (Strictly Prohibited Actions)
  • Sharing login credentials with others
  • Using unethical methods to pass assignments
  • Copying or distributing Raha Technologies' study materials
  • Engaging in harassment, hate speech, or disruptive Behaviour
  • Violating copyright laws by redistributing paid content
1.3.3 Access Restrictions & Platform Security
1
User Account Restrictions
  • One person per account (No shared or duplicate accounts)
  • No unauthorized access to paid content
  • Accounts violating security policies may be permanently banned
2
Platform Security Measures
  • Data encryption & secure login authentication
  • Periodic security audits to prevent hacking attempts
  • Strict action against account abuse or fraudulent activities

⚠️ Example (Violation Consequences): A student tries to hack the system to get free course access. Legal action may be taken, and the account will be permanently banned.
1.3.4 Raha Technologies' Right to Modify Services
Raha Technologies reserves the right to:
  • Add, remove, or modify course content based on industry updates
  • Change platform features for improved user experience
  • Suspend or discontinue a service at any time
Users will be notified in advance of major changes affecting course structure or access.
Section 2: User Registration & Account Management
2.1 Registration Requirements & Process
2.1.1 Who Can Register?
Raha Technologies' platform is open for registration to:
  • Students & Learners – Individuals enroling in courses, bootcamps, or workshops
  • Instructors & Mentors – Experts providing training, mentorship, or career guidance
  • Corporate Learners & Professionals – Employees participating in corporate training programs
  • Academic Institutions & Partners – Colleges or organizations collaborating with Raha Technologies
2.1.2 Registration Process (Step-by-Step)
01
Create an Account
Visit rahatechnology.com/register or use the mobile app. You should Provide a valid email ID & phone number for verification.
02
Complete Profile Information
Enter Full Name, Date of Birth, and Country. For students: Academic background & course preferences. For instructors: Experience, skills, and qualifications.
03
Identity Verification (If Required)
Some premium courses require government ID verification. Corporate Enrolments may need company authorization.
04
Accept Terms & Conditions
Agree to Raha Technologies' Privacy Policy, Terms & Conditions. A confirmation email is sent to verify account activation.
05
Complete Payment (For Paid Courses)
Select a payment method (Credit/Debit Card, UPI, EMI). Upon payment confirmation, access to the course is granted.
2.1.3 Registration Restrictions
You CANNOT register if:
  • You provide false, misleading, or incomplete information
  • You attempt to create multiple accounts for fraudulent access
  • Your previous account was suspended or banned
  • You register with a restricted or fake email domain
2.2 Account Security & User Responsibilities
2.2.1 Secure Your Account
As a registered user, You are solely and fully responsible for maintaining the confidentiality, security, and integrity of your account credentials, including but not limited to your username, password, and any access provided by the organization.
Any activity conducted through your account—whether authorized by you or not—will be deemed as your own. You shall be held fully liable for any misuse, unauthorized access, fraudulent activity, or violation of terms originating from your account.
Best Practices for Account Security:
  • Use a strong password (8+ characters, mix of letters, numbers & symbols)
  • Enable two-factor authentication (2FA) if available
  • Keep email & phone number updated for recovery purposes
  • Do not share login credentials with others
  • Always log out from shared/public computers
2.2.2 Prohibited Account Activities
Your account MUST NOT be used for:
  • Sharing login details with non-registered users
  • Selling or transferring accounts to others
  • Using bots/scripts to manipulate quizzes or tests
  • Impersonating another user or creating fake identities
2.3 Handling Unauthorized Access & Account Recovery
2.3.1 What is Unauthorized Access?
Unauthorized access occurs when:
  • Someone logs into your account without your permission
  • Your account is hacked, stolen, or compromised
  • You notice suspicious activity (e.g., unknown device logins, password changes)
How to Detect Unauthorized Access:
  • Unexpected password reset emails
  • Login notifications from unknown locations/devices
  • Course Enrolments not made by you
2.3.2 How to Report & Recover an Account
If you suspect unauthorized access, follow these immediate steps:
Change Your Password
Log in (if possible) and reset your password immediately. Choose a stronger password (not previously used).
Log Out from All Devices
In account settings, select "Log Out from All Devices". This prevents further unauthorized access.
Enable Two-Factor Authentication (2FA)
Adds an extra layer of security for future logins.
Report the Incident to Raha Technologies Support
Contact [email protected] with: Your registered email & phone number, Date & time of suspicious activity, Any proof of unauthorized login
Raha Technologies Verification & Action
If verified: The account will be recovered & secured. If no proof provided: No action can be taken.
Section 3: Course Enrolment, Payments & Refunds
3.1 Enrolment Process & Course Access
3.1.1 Who Can Enrol?
Students
Anyone looking to gain expertise in Full Stack Development or related fields
Professionals
Working individuals seeking career advancement
Corporate Learners
Employees sponsored by companies for training
Academic Institutions
Colleges or universities partnering with Raha Technologies
3.1.2 Enrolment Process (Step-by-Step Guide)
1
Choose a Course or Bundle
Browse courses on rahatechnology.com. Select an individual course or a discounted bundle.
2
Create/Login to an Account
New users must register & verify their email/phone. Existing users can log in to continue Enrolment.
3
Make Payment
Select a payment method (UPI, Credit/Debit Card, EMI, Bank Transfer). Apply any valid discount code (if eligible).
4
Get Confirmation & Course Access
Once payment is confirmed, an email with login details is sent. The course appears in the dashboard with access to materials & live sessions.
3.1.3 Course Access Duration & Expiry
  • For Self-Paced Courses: Access is available for 6-12 months from the enrolment date
  • For Live Instructor-Led Courses: Access lasts until course completion + 6 months for revision

⚠️ Payment Default & Termination Clause: In the event that a student fails to remit the full course fee or any agreed-upon instalment (EMI) by the stipulated due date, all access to course materials, platforms, and associated services shall be immediately and irrevocably suspended. Furthermore, the student's registration shall stand terminated without prior notice. Under no circumstances shall any refund—partial or full—be issued, regardless of the reason for non-payment or termination. This policy is non-negotiable and legally binding upon enrolment.
3.2 Payment Methods, EMI Plans & Late Fees
3.2.1 Available Payment Methods
Raha Technologies offers secure payment options using third-party payment gateway, including:
  • Credit/Debit Cards (Visa, MasterCard, RuPay) (For Eligible Courses)
  • UPI & Wallets (Google Pay, PhonePe, Paytm)
  • Bank Transfers & Net Banking
  • Cash
3.2.2 EMI Plans & Eligibility
For Courses Above ₹50,000:
Eligibility Criteria:
  • Available for selected courses & bundles
  • Requires a minimum down payment of 30%
3.2.3 Auto-debit or recurring payment process:
Any auto-debit or recurring payment will be activated only after user consent through the payment gateway's secure authorization process.
3.2.4 Late Payment Fees & Consequences
If EMI or installment payments are not made on time:
First Missed Payment
₹1,000 Late Fee
Second Missed Payment
Course Access Suspended
Third Missed Payment
Course Enrolment Terminated
No Refunds for Late Payment Termination
Section 3.3 – Cancellation and Refund Policy
3.3.1
Raha Technologies maintains a strict Cancellation and Refund Policy, as published on its official website under Cancellation and Refund Policy page.
3.3.2
By enrolling in any program, making any payment, or activating a course, the User acknowledges having read and agreed to the Cancellation and Refund Policy, which governs all cases of cancellations, withdrawals, late payments, EMI defaults, and refund eligibility.
3.3.3
All cancellations, suspensions, or refunds shall be subject to verification and approval in accordance with the said policy. Raha Technologies reserves the right to decline refund requests in circumstances including but not limited to:
  • Non-compliance with payment schedules
  • Behavioral or academic misconduct as defined under Sections 4, 5, and 7 of this Terms and Conditions page
  • Unauthorized sharing of login credentials or course materials
3.3.4
Refunds, if approved, shall be processed to the original payment instrument within the timelines and rules stated in the Cancellation and Refund Policy.
Section 4: Attendance, Class Conduct & Participation

⚠️ IMPORTANT NOTICE:
  • No class rescheduling is allowed from student's side
  • Class recordings are provided but have different expiry periods based on course and batch
  • Course access and recordings will be revoked any time if full payment or EMI is not made on time
  • Failure to comply with these rules will result in penalties, account suspension, or permanent removal from Raha Technologies' services
4.1 Attendance Requirements & Minimum Criteria
4.1.1 Minimum Attendance Policy
To maintain learning discipline, students must:
  • Attend at least 90% of live classes (for instructor-led courses)
  • Complete 100% of mandatory assignments & tests
  • Engage in class discussions, quizzes, and hands-on projects
Non-Compliance Consequences:
  • Below 90% attendance → No certification issued
  • Below 70% attendance → Access to live sessions may be restricted
4.1.2 Attendance Tracking & Verification
Raha Technologies tracks attendance automatically through:
  • Login timestamps for live online classes
  • Submission records for assignments & quizzes
  • Engagement logs (active participation in Q&A, group discussions)
Falsification of Attendance Data: If a student attempts to manipulate attendance records, they will be permanently removed from the course.
4.2 Punctuality & Late Arrival Rules
4.2.1 Class Timings & Late Attendance Policy
Students must join live classes on time (Applicable for Online and Offline both mode).
Consequence of Multiple Late Arrivals:
  • 3 late arrivals → ₹500 fine
  • 5 late arrivals → Access restricted for 1 week
  • More than 5 late arrivals → No certificate issued, no refund
4.3 Classroom & Online Conduct Policy
4.3.1 Expected Behaviour in Both Online & Offline Live & Recorded Sessions
Raha Technologies enforces strict conduct policies in all classes. Students MUST:
  • Mute themselves when not speaking to avoid disruption
  • Use respectful language during class discussions
  • Follow instructor guidelines for class activities
  • Participate in class without distractions (No multitasking)
Online Class Conduct Policy (Mandatory for All Enroled Students)
To ensure a professional, distraction-free, and respectful online learning environment that mirrors real industry standards, the following Webcam Conduct, Dress Code, and Location Policy shall apply without exception:
1
Webcam Policy
  • Webcam must be turned ON at all times during live sessions
  • Attendance will be recorded only when the face is clearly visible
  • Use of avatars, profile images, or blank screens in place of live video is strictly prohibited
  • Students must join from a device with a working camera and mic, with proper internet connectivity
2
Dress Code
  • Students must be dressed in formal or semi-formal attire suitable for a professional environment
  • Wearing of sleepwear, gym clothes, or casual inappropriate clothing (e.g. vests, towels, hoodies with hood on, etc.) is strictly not permitted
  • Violation of this policy may lead to immediate removal from the session and potential disciplinary action
3
Location & Environment
  • Students must attend classes from a quiet, non-distracting environment (preferably a table-and-chair setup, not from bed or while lying down)
  • No background noise, outdoor participation, or movement during the class is allowed
  • Use of headphones/earphones is strongly encouraged to maintain audio clarity and avoid feedback issues
4
Non-Compliance Consequences
  • Immediate removal from the live session
  • Marked absent for the session
  • Repeated violations may lead to temporary suspension or permanent termination from the course without any refund
STRICTLY PROHIBITED BEHAVIOR:
  • Harassing instructors or classmates
  • Sharing class links with non-registered students
  • Recording live classes without permission
  • Engaging in any disruptive, abusive, or unethical activity, sharing sexual content or anything which is harmful for organisation or instructors or anyone related to ours organisation
Penalty for Misconduct:
  • First offense → Warning issued
  • Second offense → ₹2,000 fine & suspension for 1 week
  • Third offense → Permanent account termination, no refunds
4.4 Rescheduling & Make-Up Class Guidelines
4.4.1 Student Rescheduling Policy (STRICTLY NOT ALLOWED)
Students CANNOT reschedule or request changes to class schedules
  • No exceptions, as class recordings are provided
  • If a class is missed, students must watch the recording instead
  • No refunds or compensations for missed classes
4.5 Class Recordings & Access Restrictions
4.5.1 Recording Validity & Access Rules
Not all recordings have the same expiry period:
  • Some recordings are valid for 1 year from the date of recording but not all
  • Some recordings have shorter validity based on Raha Technologies' discretion
  • Validity is communicated to students before course enrolment
Access to Recordings Depends on Payment Status:
Refer Payment Default & Termination Clause mentioned as above in this Terms & Conditions.

⚠️ Failure to Pay → Immediate Access Revocation
If EMI is not paid, course access (including recordings) is immediately blocked. Violating Raha Technologies' terms also results in access revocation.
Final Decision Authority: Raha Technologies has the final authority to decide:
  • Which recordings are available
  • How long recordings remain accessible
  • If access should be revoked due to non-payment or misconduct
Section 5: Academic Integrity & Evaluation Policies
5.1 Assignments, Quizzes & Exams Guidelines
5.1.1 How Assignments, Quizzes & Exams Work
Raha Technologies uses various evaluation methods to track student progress:
Assignments
Weekly tasks that test understanding of course material
Quizzes
Short tests after each module (multiple-choice, coding tests, or written responses)
Exams
Final evaluations, including practical coding tests, MCQs, or project submissions
5.1.2 Submission Deadlines & Rules
5.2 Plagiarism & Unethical Practices Policy
5.2.1 What is Plagiarism?
Plagiarism means copying someone else's work and submitting it as your own.
Examples of Plagiarism:
  • Copying code from another student
  • Copying text from Google without proper citation
  • Using AI-generated content without instructor approval
  • Submitting previous work from another course without permission
Plagiarism Detection & Consequences:
  • Raha Technologies uses plagiarism detection tools to check assignments & projects
  • If plagiarism is detected, the assignment is marked ZERO
  • Repeated plagiarism can result in course suspension or expulsion
First Offense
Warning & Zero Marks
Second Offense
Suspension for One Month
Third Offense
Permanent Ban (No Refunds)
5.2.2 Unethical Practices in Exams & Quizzes
Students must complete quizzes and exams on their own. Using unfair means is strictly prohibited.
STRICTLY PROHIBITED DURING EXAMS:
  • Looking up answers online
  • Using another person to take the exam
  • Copying from class recordings or notes
  • Communicating with other students during the exam
Consequences of Cheating in Exams:
  • First Violation → Exam score reset to ZERO
  • Second Violation → Course suspension, ₹2,000 fine
  • Third Violation → Permanent Ban (No Refunds, No Certificate)
5.3 Retesting & Re-evaluation Rules
5.3.1 Retesting Policy
Eligibility for Retesting:
  • Retesting is allowed only for students who attempted the original exam but failed
  • A retake fee of ₹1,000 applies
  • Retesting must be done within 7 days of results being published
Who Cannot Retake an Exam?
  • Students who missed the exam without valid reasons
  • Students caught cheating or using unfair means
  • Students who have already passed (Retesting is only for failures)
5.3.2 Re-evaluation Policy
Eligibility for Re-evaluation:
  • Only allowed for assignments & project-based exams
  • A re-evaluation fee of ₹500 per request applies
  • Requests must be submitted within 3 days of receiving marks
Who Cannot Request Re-evaluation?
  • Students who scored below 30% (automatic fail, no review)
  • Students who did not follow submission guidelines
5.4 Consequences of Academic Misconduct
5.4.1 What Counts as Academic Misconduct?
Academic misconduct includes:
  • Submitting fake assignments
  • Cheating in exams or quizzes
  • Using AI-generated work without instructor approval
  • Violating class conduct rules (e.g., harassing instructors)
Strict Actions Against Academic Misconduct:
  • First Offense → Warning, ₹2,000 fine, marks deducted
  • Second Offense → Course suspension for 30 days
  • Third Offense → Permanent account ban, no refunds
Section 6: Certification & Course Completion
6.1 Eligibility Criteria for Certificate Issuance
6.1.1 What is Required to Get a Certificate?
Students MUST meet the following conditions:
Complete at least 90% of live classes
(For instructor-led programs)
Submit 100% of mandatory assignments, projects, and quizzes
Score at least 60% overall in exams and evaluations
Clear all course payments
(including EMI, if applicable)
Follow all academic integrity rules
(No plagiarism or cheating)
6.1.2 Certificate Types Based on Performance
There are 3 types of certificates awarded:
6.2 Withholding of Certification Due to Non-Compliance
6.2.1 When is a Certificate Withheld?
Certificates will NOT be issued if students fail to meet these conditions:
Low Attendance
Below 90% attendance in live sessions
Missed Assignments/Quizzes
Failure to submit any mandatory coursework
Failed Final Exam
Scoring below 60% overall
Payment Not Completed
EMI default or pending course fees
Academic Misconduct
Cheating, plagiarism, or breaking any class conduct rules
6.2.2 Can a Withheld Certificate Be Recovered?
If a certificate is withheld, students MAY be able to recover it by:
  • Completing missing assignments or retaking the final exam (if permitted)
  • Paying any outstanding dues (EMI, late fees, etc.)
  • Writing a formal request to Raha Technologies if an exception applies
Final Decision Authority: Raha Technologies has the final say on whether a withheld certificate can be issued later. Not all withheld certificates can be recovered.
6.3 Digital & Physical Certificate Policy
6.3.1 Digital Certificate Policy
All students who complete the course successfully will receive a digital certificate in PDF format.
  • Available for download in the student dashboard or send to registered email id
  • Includes student name, course details, completion date, and official seal
  • Can be shared on LinkedIn, resumes, or job applications
When Digital Certificates Will NOT Be Provided:
  • If the student fails the course or has payment dues
  • If the student violates class conduct policies (cheating, misconduct, etc.)
  • If the student requests a refund and drops out of the course
6.3.2 Physical Certificate Policy
Physical (Printed) Certificates are available upon request for an additional fee.
  • Students must pay ₹500 + shipping charges to get a printed certificate
  • Shipped via courier to the student's registered address
  • Only available after the digital certificate is issued
When Physical Certificates Will NOT Be Issued:
  • If the student did not complete all required coursework
  • If the student is caught violating platform policies
  • If the student requests a refund or drops out before finishing the course
For complete details on all remaining sections including:
  • Section 7: Termination, Suspension & Disciplinary Actions
  • Section 8: Content Ownership & Copyright Policy
  • Section 9: Referral, Lead Generation & Reward Policies
  • Section 10: Third-Party Services, Data Privacy & Security
  • Section 11: Communication, Reviews & Feedback
  • Section 12: Dispute Resolution & Legal Compliance
  • Section 13: Rights and Obligations Relating to Content
  • Section 14: Contact & Support Information
  • Annexure A: Cancellation and Refund Policy
  • Annexure B: Shipment and Exchange Policy
Contact Support: [email protected]
WhatsApp: +91 9748243316
Thank You for Choosing Raha Technologies
The fastest most effective training to get you future JOB-ready.
Registered Under MSME, Government of India
Raha Technologies is the premier training and skill development organisation which was started on 2021 with a vision to bring world class training content, pedagogy and best learning practices to everyone's doorsteps .

Our main focus is to create JOB-READY talent to accelerate your most critical initiatives, unlocking innovation that fuels your career growth.
Contact Us
Head Office (India – Kolkata)
21/1/B, A.K. Mukherjee Road, Kolkata – 700090
Phone: +91 97482 43316
Email: [email protected]
Office Hours: Monday to Friday, 9:00 AM – 5:00 PM (IST)

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Raha Technologies is the premier software training and skill development organization which was started on 2021 with a vision to bring world class training content, pedagogy and best learning practices to everyone's doorsteps.

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Terms Conditions

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Privacy Policy

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Shipment Exchange Policy

This Shipment and Exchange Policy ("Policy") governs the dispatch, delivery, and exchange of all products, materials, and services purchased from Raha Technologies ("Raha Technologies"). This includes both digital service deliveries (e.g., online course access, LMS credentials, downloadable study materials) and physical shipments (e.g., printed certificates, books, or merchandise). By enrolling in a course, purchasing a service, or accepting a physical shipment, the User agrees to the terms set forth herein.

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